LingoVela subscriptions, AI credits and purchases
A subscription provides access. Credits cover the model usage of your translation sessions.
Monthly access and optional top-ups
An active monthly subscription is required for translation. It includes AI credits for online usage. On-device translation uses no AI credits. Private Cloud Compute uses AI credits and also depends on Apple usage quota, internet and a compatible Apple Intelligence device running iOS 27 or later. Check the local price and renewal terms in Apple's purchase sheet.
Credits are usage, not fixed minutes
Audio and text model usage determines the credit cost. There is no fixed number of translation minutes in a pack. The app shows your balance. A session reserves credits and refunds the unused reservation when it ends.
If a purchase is missing
Check that Apple's purchase sheet completed successfully and that you have internet access. There is no LingoVela sign-in: credits belong to an anonymous account tied to this device. Use the app's restore option for your subscription. Do not assume that consumable credits transfer to another device. If credits appear missing, contact office@arte-soft.com with the product name and approximate purchase time. Do not send passwords, verification codes or card details.
Cancel the Apple subscription separately
The monthly subscription renews automatically until cancelled. Manage it in Apple Account Settings → Subscriptions and cancel at least 24 hours before the period ends. Settings → Delete my data permanently deletes the anonymous device account, its server credit and usage records, and conversations and saved evidence on this device after confirmation. Internet is required for server deletion. Deleting your data or the app does not cancel the Apple subscription. Apple handles payment and refund requests.
