14 October 2026
Privacy policy
Who we are
LingoVela is published by Arte Soft EOOD. Contact office@arte-soft.com with privacy questions or requests about your data.
Translation and AI processing
In OpenAI online mode, microphone audio is streamed from your device to OpenAI to generate transcripts and translations. Text and attachment requests may pass through our backend to OpenAI. These requests require separate OpenAI consent before transmission. Stop the session to stop its live audio processing. OpenAI processes API data under its applicable business and API data terms.
In versions that provide on-device translation, the selected Apple translation models and supported offline speech recognition process content on the device. In Private Cloud Compute mode, typed or pasted text and text extracted locally from speech, images or documents are sent to Apple for translation after separate consent. Raw audio and images are not uploaded to Apple by LingoVela in this mode. Private Cloud Compute requires a supported iOS 27+ Apple Intelligence device and region, internet and available Apple usage quota. No provider is selected automatically as a fallback.
Anonymous device account and service records
There is no sign-in. On first use LingoVela automatically creates an anonymous account tied to this device to hold the subscription and credits. It asks for no name, email or other personal details. The device secret is kept in device-only Keychain storage. Our backend at translate-api.wonek.com stores the anonymous identifier, purchase account token, transaction records, credit balances, usage token counts, session identifiers and titles, and technical metadata needed to operate and secure the service. These records are associated with the anonymous identifier, not an Apple sign-in identity.
Live translation audio and conversation transcripts are not stored in our service database. Avoid putting sensitive information in session titles, which are included in service records.
On your device
Conversation history and settings are stored on the device and are not automatically synced by our backend. The anonymous account credential is stored in device-only Keychain storage and is not transferred to another device. Device backups may be governed by your Apple settings. Do not assume that credits or conversation history transfer to a different device.
Purchases
Apple processes subscriptions and in-app payments. We receive signed transaction information to verify access and grant credits. We do not receive your payment card details.
Permissions and other people
Microphone access is required for voice translation. Other permissions are requested when a feature needs them. You can change permissions in iOS Settings. Obtain permission from other speakers before sending their speech to the translation service.
Service providers and sharing
Data is processed by OpenAI when you select its online mode, Apple when you select Private Cloud Compute, Apple for purchases, and our infrastructure providers for hosting and delivery. Processing may take place outside your country. We do not sell personal data or use it for advertising tracking. We may disclose information when required by law.
Retention and your control
Anonymous service and usage records are retained while needed to provide the service and resolve billing or security issues. In Settings, choose Delete my data and confirm to permanently delete the anonymous device account, its server credit balance and usage records, and conversations and saved evidence on this device. Internet is required to delete server data. Cancelling the confirmation leaves your data unchanged. For other requests about service records, contact office@arte-soft.com; we may need information sufficient to identify the anonymous records. Legal obligations may require retention of accounting records.
Delete my data and deleting the app do not cancel your Apple subscription. Manage or cancel the subscription separately in your Apple Account settings. Deletion cannot be undone and removes the device-linked credit balance. Apple retains its own purchase and payment records under its policies.
Website
This site does not embed advertising or analytics trackers. Hosting providers may process IP addresses and request information to deliver the pages and secure the service. External App Store and provider links follow their own policies.
AI data privacy
Consent is requested separately before translation content is sent to OpenAI or Apple Private Cloud Compute. It is not required before purchasing. You can decline, grant consent later or withdraw it in Mode or Settings. On-device translation does not require either online provider's consent. Declining or withdrawing consent does not cancel an Apple subscription. LingoVela does not store translation audio, images or transcripts in its service database. Anonymous service, purchase and usage records remain subject to the retention section above.